Family triple room
- 3 Single beds
- City view
- Shower
- Coffee machine
- Balcony
Hotel · Nairobi · Nairobi
Hotel Emerald
A 3-star stay in Westlands with city views, free breakfast and easy access to Nairobi's shopping and nightlife.
- Free breakfast and Wi-Fi included
- 24-hour reception and airport shuttle
- Family rooms with balconies and city views
7.6
Very good
217 reviews
Booking.com 7.6 · 217 reviews
About
Hotel Emerald
Hotel Emerald operates as a 3-star property in the Westlands district of Nairobi, a commercial and entertainment hub. It offers 59 rooms, many with city views from private balconies. The hotel is a 25-minute walk from Snake Park and Sigiria, and sits within easy reach of major shopping centres such as Sarit Centre and Westgate Mall.
Guests can expect a straightforward, functional stay: a 24-hour reception, currency exchange, laundry and dry cleaning services, and a restaurant serving breakfast. The hotel also provides free Wi-Fi and a business centre, making it suitable for both leisure and business travellers. Family rooms are available, and cots are offered for younger guests.
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Wheelchair access
- Security
- Currency exchange
In brief
What works, what to weigh
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Strengths
4 reasons to book- Central Westlands location — The hotel sits in Westlands, within walking distance of Sarit Centre and Westgate Mall, and close to many restaurants, bars and clubs.
- Rooms with city views and balconies — Many rooms feature private balconies overlooking the city, and guests mention the views as a highlight.
- Free breakfast and Wi-Fi — Both are included in the rate, which adds practical value for guests.
- Friendly and helpful staff — Guests consistently describe the team as polite, professional, and willing to go out of their way, from setting up rooms to offering extra service.
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Worth weighing
3 to weigh- Potential noise from the lively area — The hotel is surrounded by bars and clubs, and noise can be noticeable, especially from Thursday to Saturday.
- Not the most isolated stay — If you prefer quiet, the vibrant Westlands district may feel busy, with foot traffic and nightlife close by.
- Small room variety — Only three room types are listed, so options for families or those seeking suites are limited.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Standard Double or Twin Room
- 1 Double bed
- City view
- Shower
- Coffee machine
- Balcony
Deluxe Room
- 1 Double bed
- City view
- Shower
- Coffee machine
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Amenities
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Wheelchair access
- Security
- Currency exchange
- Airport shuttle
- Room service
- Laundry
- Dry cleaning
Room features
- Mini-bar
- Sitting area
- Dressing area
- Tea and coffee facilities
- Ironing facilities
- Free toiletries
- Electric kettle
- Dryer
- Flat-screen TV
- AM/FM alarm clock
- Carpeted floor
Food & dining
- Restaurant
- Free breakfast
- BBQ facilities
Business & family
- Business centre
- Cots
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.6/10 from 217 reviews
Booking.com · 7.6 · 217 reviews
7.6Verified guest“Great value for money. The location is unbeatable, with clubs, supermarkets, malls and even a church nearby. Sarit shopping centre is just a stone's throw away.”
7.6Verified guest“Rooms are impressive and spotless, with a safe, fresh juice, and balconies.”
7.6Verified guest“The staff were polite and always available.”
7.6Verified guest“Exceptionally friendly and nice hotel in a good area, next to pubs and bars. Central location, great for exploring Nairobi. Plenty of food options close by. Huge and particularly good room with an exceptionally comfortable bed, safe box, multi-channel TV, and mini-fridge-bar.”
7.6Verified guest“My stay was quite comfortable on a business trip. Location is great – next to good bars, and Sarit Centre and Westgate are both walking distance. Plenty of restaurants, bars and clubs around, hence the noise from Thursday to Saturday.”
7.6Verified guest“Clean hotel in a nice building next to major business centres. Polite staff and a stunning location close to two mega malls. Wide range of meal options. Sarit Centre and Westgate within walking distance. Easy access to shopping.”
04 — Location
Getting around Nairobi
The property sits in Nairobi.
Sarit Centre: A large shopping mall with a supermarket, restaurants, and retail stores, within walking distance of the hotel.
Westgate Mall: Another major shopping centre in Westlands, also reachable on foot, offering a range of shops and dining options.
Snake Park: A Nairobi attraction featuring reptiles and other wildlife, about a 25-minute walk from the hotel.
Woodvale Grove, Nairobi P.O Box 13839 00800, Nairobi, Nairobi, Kenya
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 59 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is by 11:00.
Does the hotel have parking?
Yes, the hotel offers a free carpark.
Is breakfast included?
Yes, breakfast is free for guests.
Are pets allowed?
No, pets are not allowed at this hotel.
Does the hotel offer airport shuttle service?
Yes, an airport shuttle is available. Please contact the hotel for details and fees.
What room types are available?
The hotel offers a Family triple room, a Standard Double or Twin Room, and a Deluxe Room. All have city views, balconies and air conditioning.
The bottom line
Hotel Emerald is a practical and well-reviewed 3-star option in Nairobi's Westlands. It excels on location, value, and service, while the potential for nightlife noise is the main caveat for light sleepers.
7.6Best for travellers who want a central, well-serviced base in Westlands, with easy access to shopping and nightlife.
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